RETURNS
30 Days
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tems must be returned unworn, unwashed, undamaged, unused, and with all original tags and packaging attached. Items not in this condition will not be accepted.
Refunds require proof of purchase: the invoice mailed to you or the original credit card used for the purchase.
Returns after 30 days from date of delivery will not be accepted.
Sale Items (If Applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
we understand sometimes items are not what you expected. we are happy to switch out these items for something you may like instead. exchangeable items are based within request of 30 days, non-used or damaged. Items are not eligible for exchange: holiday, food, damaged or used.
Holiday Items:
We are happy to return or exchange your holiday item if it is returned before designated holiday.
Preorders cancellations will receive a full refund if preorder is canceled prior to shipment of the customer. Cancellations are to be emailed to Admin@marketstreet.gifts
Request Return Label
To initiate your return, contact us and provide us with your order number and account information. You have the option to send yourself or request a return label. Please note, if using our return label, the cost of return shipping will be deducted from your refund.
Once you receive your label, remove all previous shipping labels or information from your return packaging. Print out your return label and attach it to your package. To avoid returns lost in transit, please drop your return off with the correct carrier. We recommend keeping your shipping receipts until your return is refunded.
Shipping
To return your product, you should mail your product to: 605 Market Street, #120 Celebration FL 34747
Shipping costs are non-refundable.
Damaged/Defective Product (If Applicable)
If your product has been damaged from the factory or if the product is defective, we will gladly replace the item if 707 Street has the product in stock. An order # is required for all exchanges. For damaged/defective product, we can provide a replacement if we receive your item back within 30 days of the customer receiving the damaged/defective product.
Late or Missing Refunds (If Applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@marketstreet.gifts